Mike Crosby

Mike Crosby is CEO and President. He founded the Whitewater Group in 1993 to help executives "...get the most from their people."

Fundamental in his business approach is Mike's belief that executives are searching for innovative ways to achieve their business objectives. While growing the organization to a global presence, Mike has expanded his company's focus into two business-critical areas: developing effective sales forces and connecting people and performance to business strategy. Creativity, passion and "surprise and delight" commitment to the customer are the hallmarks of his approach to business.

Mike has a long history of leadership and project management in the public and private sector. Prior to establishing the Whitewater Group, he was director of marketing development for Merisel, a $4 billion high tech distribution company, led two different service-oriented sales forces, served as a product line manager for a manufacturing company and completed a distinguished career as a lieutenant colonel in the U.S. Air Force.

Mike received his Bachelor of Arts degree in Public Administration from the University of North Dakota and a Masters in Public Administration at the University of Oklahoma. He is a certified One Page Business planning consultant.

Jim Cadenhead

Jim Cadenhead comes to Whitewater with an extensive business background. Graduating with honors in Economics from DePauw University, he has worked in virtually every field of business in his career. This wide background gives him the ability to analyze and assess business requirements and leadership strategies.

Jim's background includes 8 years at Apple Computer, where he led the Software business in Southern California, 3 years with his own firm helping executives build their information technology infrastructure, and 8 years at IBM corporation where he worked with virtually every kind of company and trading partner within the software business of IBM.

From the C-Suite to the Glass doors of IT (and outsourcing), to the back door of shipping, Jim has the experience and savvy to help your business survive and thrive in these turbulent times.

David E. Cooley

David E. Cooley is an executive and career coach for Whitewater Group's Southern California region. He has more than 12 years experience in providing career and executive coaching, leadership development and strategic communications for Fortune 500 as well as private companies and non-profit organizations. Past clients include Sun Microsystems, Synopsys, The Walt Disney Company, Sony Pictures Entertainment, Lumend Technologies, UCLA Alumni Association, Vivendi Universal, Vela Pharmaceuticals and Robert T. Dorris and Associates, an employee assistance firm.

In addition to his role with the Whitewater Group, David is a career coach and the associate director of external relations for UCLA's Anderson School of Management. Graduating MBA students at Pepperdine University's Graziadio School of Business and Management also rely on his coaching expertise and professional development skills for success beyond the classroom.

A high-energy motivational speaker, David is recognized throughout Los Angeles County and Silicon Valley for his talks and seminars on career management, executive development, team building and career branding.

David is a member of the Professionals in Human Resources Association, the Professional Coaches and Mentors Association and the MBA Career Services Council.

He received his Bachelor of Arts degree in Communications from the University of Wisconsin and certified in coaching by the Hudson Institute of Santa Barbara, California.

Ronnie L. Davis

Ronnie L. Davis brings 20 years of sales skills and management experience in the healthcare industry to the Whitewater Group. During his career, Ronnie has been instrumental in the design, implementation, and facilitation of training courses that develop high potential organizations and staff.

Ronnie has worked as a top sales professional, corporate coach, and sales trainer for number of well known Fortune 500 companies including Abbott Laboratories (Diagnostic Division), Beckman Coulter, Siemens, and ThermoFisher Scientific.

Ronnie hails from Cleveland, Ohio and received his B.A. and A.A.S degree in Communications and Law Enforcement from the University of Akron. He is a member of the ASTD and has been certified in the Four Levels of Learning, Basic Mediation, and the ADDIE method of instructional design.

Debbie Dickinson

Debbie Dickinson has one of the most upbeat disciplines within Whitewater Group. Her passion for developing and supporting great customer service cultures blends well with a personal interest in storytelling. Tales of outstanding, and horrible, moments between customers and their service providers are memorable. Whitewater customers in sessions with Debbie work on their own culture; and learn what is necessary to write a story they are proud to have told.

The mix of story, quality service and change-oriented learning was influenced by Debbie's experience in leadership with Ford & Disney. Service oriented projects include work with American Airlines, American Express, AT&T CSX Lines, Hormel Foods, Labor Ready, Spartan Staffing, Nokia and Universal Studios. Debbie has a B.A. in English and is the author of Next Steps: Changing the Way We Do Business. She has customized content for numerous clients and has the credentials to train on more than a dozen programs on service, sales and diversity (in the workplace and serving a diverse market). She has designed programs and master trained for international learning organizations, Wilson Learning and AchieveGlobal. She worked with customer service gurus, and best-selling authors to design and implement programs for the financial, healthcare and high-tech industries.

Elisabeth Gegner

Elisabeth Gegner helps individuals, teams and organizations improve their performance and achieve their goals, particularly in the context of major transition. Her passion and expertise lies in how to successfully plan, navigate and leverage major organizational change, so as to achieve the desired business results by harnessing the heart, energy and talents of people.

Over the past 19 years, Elisabeth has worked with numerous organizations to ensure the successful implementation of business transformation initiatives, such as outsourcing, M&A, downsizing, technology implementations, rebranding or globalization. With extensive experience in the fields of strategy execution, leadership and team development, talent management, as well as change management and business transformation, she balances a solid business approach with a consideration for human factors — leadership enablement and execution, culture, ownership, and the strategic alignment of peoples' skills and passions with their work and goals — which often get in the way of successful transformation.

Elisabeth has held leadership roles at Accenture and Price Waterhouse Coopers, where she designed, delivered and led numerous global transformational projects. She also co-founded and served as Managing Partner for EVO (Employee Vision Organization) Consulting. Results included costs reduction of $5.6 million, revenue increases of $50 million, no non-desirable attrition through the quick identification and retention of high potentials in the context of outsourcing, and quicker, less costly change through the timely involvement and ownership of people. Elisabeth also served as Leadership and Culture Practice Leader for the Supplier Excellence Alliance, where she helped aerospace and defense companies improve and accelerate their performance through the application lean methods and the leadership and culture change, required to sustain performance improvement. Prior to consulting, Elisabeth was the Director of European Operations for two training companies — Blanchard Training and J.M. Perry Corporation — and Training Director at the Southern California Training Council.

With over 25 years of living and working in Europe, Elisabeth brings extensive global experience and a unique cross-cultural perspective to her clients. Born in Switzerland and raised in France, she earned her Bachelor in Foreign Languages and Masters in Organizational Behavior in the United States. She has worked in the US and in Europe on many global initiatives. She is fluent in English, French and German, and conversational in Spanish and Italian.

Elisabeth holds a Masters in Organizational Behavior from the CA School of Professional Psychology (now Alliant University) in San Diego, CA and a B.A. in Foreign Languages from Wheaton College in Wheaton, IL.

Steve Glovsky

Steve helps clients assess and implement performance enhancing training programs. An early advocate of technology and high impact training programs, Steve began working with computer based training and human performance experts in the early 1990s. Steve has worked with a variety of clients on learning and performance projects including Qualcomm, PIMCO, US Army, PacifiCare, Nissan, Toyota, Southern California Edison, Lawrence Livermore National Laboratory, Learning Tree International, Rexall-Sundown, Macromedia and Huntington National Bank.

Prior to his focus in training, Steve held senior positions with a number of firms including Bank of America (BOA), Arthur Andersen (AA) and Security Pacific National Bank (SPNB). At BOA Steve held a Senior Vice President level position responsible for an $800 million dollar operating budget and an incentive program for 7,000 employees. At AA Steve was a Senior Manager in the Turnaround Practice focusing in the gaming, entertainment and airline industries. At SPNB Steve was a Vice President and Product Manager where he created Equity Maximizer, the most popular credit line in the United States; PC Business Banking, the first small business remote banking product in the Unites States; and customer profitability and preference engines to drive advertising activities for BOA and third parties (American Express, etc.) seeking access to SPNB customers. Steve received his B.A. Degree in English and Economics from Tufts University and his J.D. from the University of Southern California. He also did extensive finance and accounting training while at AA. Steve is a member of the California Bar.

Steve Johnson

Steve Johnson is regional vice president for northern Los Angeles County and central California. He joined the Whitewater Group in 2003, bringing 20 years of sales, sales management, organizational development and professional leadership experience to offer its clients innovative pathways to success. He works hard to understand each client's business and its unique challenges. Overall, Steve relishes in the opportunity to create change and sustained improvement in organizations.

His extensive sales and sales management background coupled with his entrepreneurial experiences make him uniquely qualified to serve clients at many levels in a broad range of industries. Prior to his affiliation with The Whitewater Group, Steve was with the Phoenix Suns Basketball Organization, CB Commercial Real Estate, United HeatlhCare, PacifiCare of California and Integrated Insurance Services in a variety of sales and sales management positions. In addition, he started his own employee benefits consulting business and has had extensive experience with helping and assisting start-up businesses.

Steve is a sought-after professional consultant in the health care industry. With 15 years health care industry experience, he taps in to a breadth of knowledge to offer practical solutions that meet the company's needs and improve upon the performance of its people.

Steve holds a Bachelors of Arts from Westmont College and an MBA from Pepperdine University. He is a certified One Page Business planning consultant.

Debbie Nall

Debbie Nall is known for her ability to create high energy learning situations that focus on application and real results. With her experience and expertise in leadership, sales and customer service, she has worked with multiple industry leaders as they faced hyper-competition, the need for changes in market strategies, and the requirement for heightened individual and organizational capabilities. Her abilities as facilitator and coach provide solutions for clients that ensure solid implementation of new skills and tools.

Debbie has worked with many diverse industries (high tech, telecommunications, agriculture, and pharmaceuticals to name a few), successfully adapting key learning concepts to the nuances of each industry. She has been affiliated with Wilson Learning for 15 years, facilitating seminars world-wide.

Debbie received her B.S. in Psychology and English from Murray State University and her Master’s Degree in Human Resource Development from George Washington University. She is certified in coaching by the Hudson Institute of Santa Barbara, CA.

Tracy Parks

Tracy Parks is a productivity consultant, speaker, trainer, and author. Her passion is to help businesses and individuals optimize LEAN workflow practices, improve work quality and employee collaboration and create a more productive environment. With 25 years experience as an entrepreneur she is the founder of four successful businesses and fully appreciates the pressures facing the business professional.

Tracy has worked in the private and public sectors alongside the small business owner as well as with numerous Fortune 500 companies, local governments, non-profits, and universities. Clients include Boeing, Xerox, Mercedes Benz, USA, Novartis, Intercontinental Hotel Group and Sutter Health/Delta Medical Group and T-Mobile, Oregon State University and Central Oregon Community College.

She is certified as a Productive Environment Specialist and a certified trainer for Cohesive Knowledge Solutions© a company specializing in productivity efficiency improvement for email, meetings and electronic filing efficiencies. She is a regular contributing author for Cascade Business News, The Massachusetts Paralegal Association and Wasabi Ventures Business Blog and serves on the Board of Barbara Hemphill's, Productive Environment Institute and as a Board Member for the Entrepreneurial Council, Bend Oregon Chamber of Commerce.

Steve Reilly

Steve Reilly is a major contributor to the success of Whitewater. He is an experienced facilitator, designer and performance consultant. Steve uses a pragmatic and direct approach to improve sales team's effectiveness. Incorporating his extensive sales and sales management experience in his teaching, Steve dramatically and quickly impacts the sales team's efficiency. In his facilitating career, Steve has helped Caterpillar sell mining trucks, MetLife sell wealth management consulting, and Intel sell microprocessor system architectures and Serono sell biotechnology drugs.

He quickly ties proven theory to real-world sales strategies and tactics. Sales groups look to his leadership in the areas of face-to-face selling, sales strategies, negotiation and management. Having worked in industries with simple to complex sales processes gives him excellent credibility with the most seasoned sales forces.

Steve received his Bachelor of Arts degree in Modern Language from Villanova University and a Masters in International Marketing from Thunderbird's American graduate school.

Hollie Rollins

Hollie Rollins works with Steve Glovsky out of Whitewater's Nashville office. Hollie works with clients to identify, evaluate and implement employee performance programs. Hollie specializes in how organizations can implement personality profile, character building, negotiating and leadership programs to increase understanding and performance within an organization. Results include enhanced organizational understanding, productivity and sales.

An example of how these skills and programs helped a health care client involved using job category analysis, personality profiling and pre-employment screening to address high employee turnover. Hollie helped analyze the personality profiles of specific job categories and then developed a target profile for a specific type of job. The results were lower turnover rates, higher employee satisfaction and deeper management understanding of employees.

Hollie has experience in consumer packaged goods, financial services, health care, automotive and hospitality industries. Hollie holds a BS in Marketing from Florida State University.

Mike Verhey

Mike Verhey in regional vice president for the northeast, southeast and Canada. His mission is to help guide organizations to higher levels of performance. He has serviced more than 400 clients throughout North America in the areas of executive coaching, practical leadership, sales effectiveness, and business development training and consulting. Formerly a general manager at Wilson Learning Canada and two other organizations, Mike's expertise spans organizational change, performance management and business development.

Consistent client feedback demonstrates that Mike's background and practical experience make him an extremely engaging, effective, and credible consultant. His master facilitator certifications in more than 19 different Wilson Learning programs and depth of experience in implementing human performance programs and services make him a valuable member of the Whitewater team.

Mike earned a bachelor's degree in Psychology from Dalhousie University in Canada. He is an accredited associate of the Institute for Independent Business and a certified One Page Business planning consultant.

Dr. Meredith Ward

Meredith Ward, Ed.D, is the northwest regional vice president. He also is the CEO of Ward & Associates. He is a human resources practitioner who combines extensive front-line business management and organizational development expertise with his technical background to recommend proven HR solutions. These measurable, cost-effective strategies are often implemented as another component of a company's business plan.

Meredith began working with the Whitewater Group in 2002. He provides executive level consulting and performance management guidance. He works with both large and small organizations. Typical of his level of involvement, he installed training and education programs from technical production activities to senior management development for an organization with 24,000 employeer. He spent a decade in human resources planning and more than 20 years in high tech electronics line management retaining director level positions in small to large companies.

A faculty member at The University of Phoenix Online, Meredith teaches in the multidisciplinary doctoral program specializing in Management and Leadership.

As a performance consultant, Meredith is recognized for his ability to establish credibility across all organizational levels and provide custom HR solutions.

Meredith holds a Doctorate of Education from Seattle University. He also holds a Master of Education from Texas A&M and a Bachelor of Science from the University of Maryland.